Support

Preplanning Gantt is built and supported by a small team — often one person.

Start with the Knowledge Base — a plain-language guide to plans, timeline, dependencies, Hourly mode, Jira sync, and more. For a shorter technical overview, see the documentation.

Email

[email protected]

We will do our best to reply within 5 business days.

Use Atlassian Support for:

• Billing, licenses, refunds, or Marketplace orders — Atlassian Support
• Jira account, login, or site security

If something is broken, include

• Your Jira site URL (e.g. company.atlassian.net)
• What you did, what you expected, what happened instead
• A screenshot if it helps (no passwords)

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